FAQ’S

General Questions

  • Insurance usually only covers ultrasounds when they’re medically necessary-meaning a doctor has ordered the test to diagnose or monitor a specific health concern.

    Screenings, on the other hand, are preventative and done proactively to check on your health before symptoms appear. Since they aren’t tied to a diagnosis or treatment plan, most insurance companies don’t consider them “essential” and won’t cover the cost.

    That’s why we offer our services directly to you-no referral, no long wait, and no surprise billing. Just easy, transparent access to care.

  • Ultrasound is a safe, gentle imaging method that uses sound waves instead of radiation. It’s especially useful for examining soft tissues, checking blood flow, and is commonly used for imaging the abdomen, breasts, and pelvis.

    Compared to other imaging methods, mammography uses x-rays, which contain radiation and can also be painful. MRI uses strong magnets and radio waves to produce detailed imaging but is more expensive and time-consuming. Ultrasound stands out for being quick, comfortable, and radiation-free, making it a great option for many patients.

  • No, RadiantView does not currently accept insurance . This is an intentional choice to make your experience simpler and stress-free. By offering direct-pay services, we eliminate the delays and scheduling hurdles often associated with insurance-based care. This allows you to book your screenings quickly and on your terms!

  • Our practice is an out of pocket service, which means we do not bill insurance and we do not provide superbills for reimbursement . We’ve chosen this model so we can keep our services simple and more affordable. We provide straightforward pricing and focus on giving you high-quality care without hidden fees.

    We do, however, provide an itemized receipt which may be used for HSA and FSA reimbursements.

  • All exams are reviewed by a board-certified radiologist, who provides a detailed report. Reports are typically available within a few business days. Please note that we do not have a radiologist on site.

    While our ultrasound technologist is highly skilled in conducting the scan, they are not permitted to provide diagnostic information during your visit.

  • The radiologist report is typically ready within 24 hours of your exam.

    Patients are welcome to share their results with their primary doctor. In the case of not having a primary physician, we can recommend trusted OB-GYN’s and naturopathic practitioners.

    Important Note:

    Your doctor still may recommend additional imaging-such as a mammogram or other tests- to complete the evaluation if abnormalities are seen. These decisions are made by your physician and are outside our control.

  • Yes, our screenings are performed using the same advanced, hospital-grade ultrasound technology.

  • Patients are welcome to schedule additional imaging at any time with us to monitor areas of concern, whether for their peace of mind or at the recommendation of their healthcare provider. The radiologist will also recommend a follow-up on your report if if he feels it’s necessary.

    Important Note:

    Your doctor still may recommend additional imaging-such as a mammogram or other tests- to complete the evaluation if abnormalities are seen. These decisions are made by your physician and are outside our control.

  • Our exam tables are adjustable, allowing us to position you in a way that keeps you comfortable.

    Just let us know if you have any special concerns, and we’ll be happy to accommodate you.

  • We accept most major credit cards including Visa, Mastercard, American Express, and Discover, as well as FSA and HSA medical spending cards. Apple Pay is also available for your convenience.

    We do not take cash or checks.

  • You may log into your account to modify or reschedule your appointment at any time up to 12 hours before your scheduled visit. Changes made within the 12 hours of your appointment will require a new deposit.

Exam-Specific FAQ’s

  • Please do not apply deodorant, lotions, self tanner, or powders to the areas examined (chest and armpits) the day of your exam, as these can affect image quality.

    No other prep needed!

  • Dense tissue doesn’t obscure the image on ultrasound the same way it does on mammography, making it excellent for those who have been told they are “dense”.

    We see through the tissue very clearly, in fact, we can see down to your lungs, but we won’t be scanning those! All levels of density welcome.

  • Ultrasound is ideal for those with implants! It not only provides a clear look at the surrounding tissue (even behind the implant), but it can also identify any implant concerns such as rupture, leaks, capsular contracture, and other changes.

    Any abnormal changes to the implants will be added to your radiology report.

  • We can perform ultrasound seamlessly on those who have had mastectomies, reduction mammoplasty, biopsies, and other breast surgeries-they do not affect our imaging!

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  • Yes. Ultrasound uses sound waves, not radiation, so it’s completely safe for both mom and baby. Breastfeeding does not interfere with the scan!

  • Breast ultrasound is generally a gentle and comfortable exam. Most patients tolerate it very well, but in rare cases, some individuals may experience increased discomfort or sensitivity, even with light touch. To obtain the best quality images, we do need to apply some steady pressure with the probe throughout the exam. If you find that even light pressure on the breast is extremely uncomfortable, this exam may not be the right fit for you.

  • While we believe ultrasound is a superior imaging modality for its safety and accuracy, especially for women with dense tissue, mammography can be best used as a compliment to sonography.

  • When performing a breast ultrasound, patients will raise the arm on the side being scanned (above or behind the head). As long as the patient is able to lift the arm halfway, the exam can be completed.

    Raising the arm flattens the breast, allowing better contact with the skin, and allows easy evaluation of the axilla’s (armpit).

  • Urgent care is recommended for serious instances that require immediate treatment.

    While we provide imaging exams, we do not provide treatment or prescribe medication. We are a screening-only facility.

Breast

Pelvic

  • Patients must drink 3-6 cups of water 1 hour before the appointment and cannot empty the bladder until after the exam.

    A full bladder helps move the intestines out of the way, making it easier to see the uterus and ovaries.

  • Yes, we only perform transabdominal (external) exams, not transvaginal (internal).

    This is safe for those who are not sexually active.

  • Since this exam requires a full bladder (the bladder acts as a flashlight for the uterus and ovaries), people with advanced kidney disease, poor bladder emptying, or severe fluid restrictions may not be recommended.

    If you have non-serious difficulty keeping your bladder full, your technologist will work with you to get the best pictures

  • Yes, the transducer glides gently on the pelvis region and is safe for women who may be on their menstrual cycle.

    This exam requires a full bladder and can be a little less comfortable during menstruation.

  • We do not perform any neonatal or pregnancy related exams.

    We are only checking the uterine and ovarian health.

  • Urgent care is highly recommended if you are having excruciating pain or symptoms.

    Our role is to offer preventative imaging services. We do not replace a doctor’s office, clinic, or hospital.

Abdomen

  • Yes, you may take your medications as prescribed with small sips of water.

    Avoid coffee, tea, or juice before your exam.

  • Yes, patients will need to fast for 6-8 hours (water is OK) before their appointment. This helps reduce gas in the intestines so we can get clearer images.

    Failure to fast may results in a reschedule.

  • Urgent care is recommended over an ultrasound screening for intense symptoms.

    While we provide imaging exams, we do not provide treatment or prescribe medication. We are a screening-only facility.

All exams include a detailed radiologist’s report-sent directly to you within 24 hours. No insurance involvement means faster care!